1. Acceptance of Terms
By accessing or using the services offered by DirectDistro, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our website.
2. Wholesale Account
2.1 Eligibility: To access our wholesale services, you must create a wholesale account. You represent and warrant that the information you provide during the account creation process is accurate and complete.
2.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.
3. Ordering and Pricing
3.1 Wholesale Pricing: Wholesale prices are available to approved wholesale customers only. Contact our sales team to apply for wholesale pricing.
3.2 Order Acceptance: All orders are subject to acceptance by DirectDistro. We reserve the right to refuse or cancel an order for any reason.
3.3 Payment: Payment terms will be specified in your wholesale account agreement. DirectDistro reserves the right to charge interest on overdue payments.
4. Shipping and Delivery
4.1 Shipping: Shipping costs may apply for orders under £2000 and will be the responsibility of the wholesale customer. Shipping terms will be outlined in your order confirmation.
4.2 Delivery: DirectDistro will make great efforts to fulfill orders within the agreed-upon timeframe. Delays may occur due to factors beyond our control.
5. Returns and Refunds
5.1 Returns: Returns are subject to our Return Policy, available on our website.
5.2 Refunds: Refunds will be issued in accordance with our refund policy. DirectDistro reserves the right to charge a restocking fee on returned items.
6. Product Quality and Warranty
6.1 Quality Assurance: DirectDistro guarantees the quality of its products. Any defective or damaged products should be reported within 2 days of receipt.
7. Intellectual Property
7.1 Trademarks: All trademarks, trade names, and logos of DirectDistro used on the website are the property of DirectDistro Limited and may not be used without our written permission.
8. Limitation of Liability
To the extent permitted by law, DirectDistro Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the law.
10. Changes to Terms
DirectDistro reserves the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the Service after any such changes constitutes acceptance.
Your continued use of our services acts as an agreement to comply with all of the above terms.
